> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Sync Job Status

> Get the status of the organization's contact sync, whether it was started manually or by the schedule. Returns status `idle` when no sync is running.



## OpenAPI

````yaml openapi-final get /get-sync-job-status
openapi: 3.0.3
info:
  title: Retell SDK
  version: 3.0.0
  x-retell-spec-revision: 2026-08-22-7679759
  contact:
    name: Retell Support
    url: https://www.retellai.com/
    email: support@retellai.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
servers:
  - url: https://api.retellai.com
    description: The production server.
security:
  - api_key: []
paths:
  /get-sync-job-status:
    get:
      description: >-
        Get the status of the organization's contact sync, whether it was
        started manually or by the schedule. Returns status `idle` when no sync
        is running.
      operationId: getSyncJobStatus
      responses:
        '200':
          description: Sync job status.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/JobStatus'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '429':
          $ref: '#/components/responses/TooManyRequests'
        '500':
          $ref: '#/components/responses/InternalServerError'
      x-codeSamples:
        - lang: JavaScript
          source: |-
            import Retell from 'retell-sdk';

            const client = new Retell({
              apiKey: process.env['RETELL_API_KEY'], // This is the default and can be omitted
            });

            const response = await client.crm.getSyncJobStatus();

            console.log(response.status);
        - lang: Python
          source: |-
            import os
            from retell import Retell

            client = Retell(
                api_key=os.environ.get("RETELL_API_KEY"),  # This is the default and can be omitted
            )
            response = client.crm.get_sync_job_status()
            print(response.status)
components:
  schemas:
    JobStatus:
      type: object
      required:
        - status
      properties:
        status:
          type: string
          enum:
            - queued
            - running
            - idle
        start_timestamp:
          type: number
          description: Epoch milliseconds when the job started.
        succeeded:
          type: number
          description: Number of items processed successfully so far.
        failed:
          type: number
          description: Number of items that errored so far.
        triggered_by:
          type: string
          description: >-
            Whether the job was started by an explicit API call (`manual`) or by
            the scheduled sync (`cron`).
          enum:
            - manual
            - cron
  responses:
    Unauthorized:
      description: Unauthorized
      content:
        application/json:
          schema:
            type: object
            properties:
              status:
                type: string
                enum:
                  - error
              message:
                type: string
                example: API key is missing or invalid.
    TooManyRequests:
      description: Too Many Requests
      content:
        application/json:
          schema:
            type: object
            properties:
              status:
                type: string
                enum:
                  - error
              message:
                type: string
                example: Account rate limited, please throttle your requests.
    InternalServerError:
      description: Internal Server Error
      content:
        application/json:
          schema:
            type: object
            properties:
              status:
                type: string
                enum:
                  - error
              message:
                type: string
                example: An unexpected server error occurred.
  securitySchemes:
    api_key:
      type: http
      scheme: bearer
      bearerFormat: string
      description: >-
        Authentication header containing API key (find it in dashboard). The
        format is "Bearer YOUR_API_KEY"

````