> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage your conversations

> Start new chats, revisit past conversations, share a chat link, and give feedback in Conductor — so you can stay organized and help Conductor improve.

Every exchange with Conductor is saved as a conversation, so you can pick up where you left off or look back at what changed.

## Start a new conversation

Click the **New chat** icon at the top of the Conductor panel to start fresh. Your previous conversation is saved to history — you're not losing anything.

<Frame>
  <img src="https://mintcdn.com/retellai/3a75AO214qaM767u/images/conductor/conductor-header-actions.png?fit=max&auto=format&n=3a75AO214qaM767u&q=85&s=e1db27ea0e735234220fbe3fb79a507b" alt="New chat, history, and close buttons in the Conductor header" width="738" height="222" data-path="images/conductor/conductor-header-actions.png" />
</Frame>

Use a new conversation when you switch to a different task, so each chat stays focused.

## Open your chat history

Click the **History** icon to see your past conversations. Select any one to reopen it and read the full exchange.

From history you can also start a brand-new conversation at any time.

## Reopen a conversation later

Conductor remembers your most recent conversation and brings it back automatically the next time you open the panel — so you can continue without hunting for it.

## Share a conversation

Each conversation has its own link. When you open a shared link, Conductor loads that exact conversation. This is handy for revisiting a specific chat or sharing context with a teammate who has access to the same workspace.

## Give feedback (👍 / 👎)

Conductor shows thumbs-up and thumbs-down buttons on its replies. Use them to say whether a response was helpful:

* 👍 **Helpful** — the response did what you needed.
* 👎 **Not helpful** — it missed the mark.

<Frame>
  <img src="https://mintcdn.com/retellai/3a75AO214qaM767u/images/conductor/conductor-feedback.png?fit=max&auto=format&n=3a75AO214qaM767u&q=85&s=767bca3e7bec7e70d5cdecd9296c1716" alt="Thumbs up and thumbs down feedback buttons on a Conductor reply" width="126" height="94" data-path="images/conductor/conductor-feedback.png" />
</Frame>

Your feedback helps improve Conductor over time. It's optional and doesn't change your agent.

## Tips

* **One task per conversation** keeps history easy to scan.
* **Reopen a past chat** to remember why a change was made.
* **Leave feedback** when a reply is especially good or bad — it makes Conductor better.
