> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Amazon Connect

> Amazon Connect is a cloud-based contact center service from AWS that lets you set up and manage customer support call centers quickly.

<Note>
  Customers with an enterprise or paid support plan can contact us via the <a href="https://support.retellai.com/">Customer Support Portal</a> or [support@retellai.com](mailto:support@retellai.com) for step-by-step guidance to connect with your Amazon Connect infrastructure.
</Note>

Retell supports multiple integration patterns with Amazon Connect. Because every deployment differs, contact Retell support via the [Customer Support Portal](https://support.retellai.com/) or [support@retellai.com](mailto:support@retellai.com) to discuss your Amazon Connect infrastructure and find the right integration approach.

Once connected, your number works for [inbound](/deploy/inbound-call) and [outbound](/deploy/outbound-call) calls like any Retell number. For how Retell connects to a third-party provider over SIP, see [custom telephony](/deploy/custom-telephony).