> ## Documentation Index
> Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get analytics insight

The Analytics dashboard provides comprehensive insights into your data through customizable charts and visualizations. You can view and manage your analytics dashboard in the Analytics tab.

<Frame>
  <img height="700" src="https://mintcdn.com/retellai/zL2HeUqUnagEN9eK/images/analytics-dashboard.png?fit=max&auto=format&n=zL2HeUqUnagEN9eK&q=85&s=22aaf45a13d868685f0f07fd5ac83761" alt="Analytics dashboard" data-path="images/analytics-dashboard.png" />
</Frame>

## Dashboard Management

### Create and Customize Charts

You can create, add, remove, and sort charts on the dashboard to build a personalized view of your data:

* **Create new charts** to visualize specific metrics
* **Add existing charts** to your dashboard
* **Remove charts** you no longer need
* **Sort and rearrange** charts to organize your dashboard effectively

### Global Filters

The dashboard supports powerful global filtering capabilities:

* **Global date range filter** will be applied to all charts that are configured as "all time"
* **Global agent filter** will be applied to all charts that are configured as "all agents"

These filters allow you to quickly analyze data across different time periods and agents without reconfiguring individual charts.

<Frame>
  <img height="700" src="https://mintcdn.com/retellai/rxvYffEkEJPRL1KD/images/dashboard-filter.png?fit=max&auto=format&n=rxvYffEkEJPRL1KD&q=85&s=956fb6f3673239825cfaacf28d808133" alt="Use global gilters" data-path="images/dashboard-filter.png" />
</Frame>

## Chart Types

We provide several chart types to visualize your data effectively:

* **Column charts**: Compare values across categories
* **Bar charts**: Horizontal visualization for comparing values
* **Donut charts**: Show proportional data and percentages
* **Line charts**: Track changes over time and identify trends
* **Number charts**: Display key metrics and KPIs prominently

<Frame>
  <img height="700" src="https://mintcdn.com/retellai/32uO5g9DswfoJ9j7/images/create-chart.png?fit=max&auto=format&n=32uO5g9DswfoJ9j7&q=85&s=e4e8e77193560bf967a9efc865a30cd4" alt="Create chart" data-path="images/create-chart.png" />
</Frame>

### Custom Post-Call Analysis Integration

The analytics dashboard fully supports visualizing data from your [custom post-call analysis](/features/post-call-analysis-create). You can create charts based on any custom metrics or insights generated by your post-call analysis, allowing you to track business-specific KPIs and outcomes alongside standard call metrics.

<Frame>
  <img style={{width: 200}} src="https://mintcdn.com/retellai/coQjk7_qoHWx0bwh/images/custom-post-call-in-chart.png?fit=max&auto=format&n=coQjk7_qoHWx0bwh&q=85&s=4200a7511c54c38a90ef21e7e618b8c8" alt="Create chart" width="766" height="994" data-path="images/custom-post-call-in-chart.png" />
</Frame>

## Chart Sizes

Charts can be configured in three different sizes to optimize your dashboard layout:

* **Small**: Takes up 1/3 of a dashboard row
* **Medium**: Takes up 2/3 of a dashboard row
* **Large**: Takes up the full row of the dashboard

This flexibility allows you to emphasize important metrics and create a balanced, informative dashboard.

## FAQ

<AccordionGroup>
  <Accordion title="How often is the analytics data updated?">
    **Analytics data is updated in real-time.** The dashboard reflects the most current information available in your account.
  </Accordion>

  <Accordion title="How do I find related calls for a specific chart?">
    <Frame>
      <img height="700" src="https://mintcdn.com/retellai/_FxJdxv7mQoPqyGs/images/view-chart.png?fit=max&auto=format&n=_FxJdxv7mQoPqyGs&q=85&s=bf024ca8c15e4265192a860037faec72" alt="Expand chart" data-path="images/view-chart.png" />
    </Frame>

    <Frame>
      <img height="700" src="https://mintcdn.com/retellai/32uO5g9DswfoJ9j7/images/chart-history.png?fit=max&auto=format&n=32uO5g9DswfoJ9j7&q=85&s=93140edb211bda3fa4273594d741c951" alt="View call history" data-path="images/chart-history.png" />
    </Frame>

    You can expand the chart to see the data breakdowns and check the corresponding calls by clicking the call history.
  </Accordion>
</AccordionGroup>