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Legacy list endpoints are deprecated

The following list endpoints are deprecated in favor of newer versioned endpoints with unified pagination patterns. Affected APIs:

Endpoint migrations

What’s changing on 06/15/2026:
  1. The legacy list endpoints above will no longer be supported.
  2. GET /list-chat changes both method and path to POST /v3/list-chats.
  3. Versioned list endpoints return unified pagination fields: items, pagination_key, and has_more.
Migration:
  • Update each client call to the new method/path listed above.
  • Update response handling to read items from the paginated response object (instead of expecting a top-level array from legacy endpoints).
  • Keep using pagination_key and has_more for page traversal.
Effective date: After 06/15/2026, the legacy endpoints listed above will no longer be supported.

Analysis prompt fields are deprecated

The following top-level analysis prompt fields on voice and chat agent configurations are deprecated in favor of the post_call_analysis_data and post_chat_analysis_data arrays. Deprecated fields:
  • analysis_summary_prompt
  • analysis_successful_prompt
  • analysis_user_sentiment_prompt
These fields exist on both voice agent and chat agent endpoints: What’s changing on 06/15/2026:
  1. The three prompt fields above will be removed from the API.
  2. Use system preset items inside post_call_analysis_data (voice agents) or post_chat_analysis_data (chat agents) to customize prompts for summary, success, and sentiment analysis.
Migration: Replace each deprecated field with a system preset entry in the corresponding analysis data array. Set type to system-presets, name to the preset identifier, and description to your custom prompt.
Deprecated fieldPreset name (voice)Preset name (chat)
analysis_summary_promptcall_summarychat_summary
analysis_successful_promptcall_successfulchat_successful
analysis_user_sentiment_promptuser_sentimentuser_sentiment
For example, if you currently set analysis_summary_prompt on a voice agent:
{
  "analysis_summary_prompt": "Summarize the outcome of the conversation in two sentences."
}