Overview of componenets and work needed to create humanlike voice experience
inbound
and outbound
calls, professional services, companion apps, etc., voice remains a core part of the experience and is important for conversion. We can all recall frustrating experiences with AI during calls — robotic voices, awkward silences, long latency periods, and the need to press buttons to interact, which collectively diminish the human-like quality of the experience and occasionally irritate users.