This guide explains how to create and configure a chat agent in Retell. Chat agents allow you to implement conversational AI experiences through text-based interfaces. Note: Retell does not provide native integration with SMS or chat applications at this moment. You can only interact with the chat agent via API.Documentation Index
Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
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Creating a Chat Agent
You have two options:Create a New Chat Agent
- Navigate to the Agents section in your Retell dashboard
- Click “Create New Agent”
- Select “Chat Agent” as the agent type
- Configure your agent settings and prompts

Convert an Existing Voice Agent
- Open an existing voice agent
- Click “Convert to Chat Agent”
- Review the conversion warnings
