Learn how to create and configure a chat agent in Retell
This guide explains how to create and configure a chat agent in Retell. Chat agents allow you to implement conversational AI experiences through text-based interfaces.Note: Retell does not provide native integration with SMS or chat applications at this moment. You can only interact with the chat agent via API.
Note: Chat agents do not support certain voice-specific functions like call transfers, DTMF (press digits), or telephony features. During conversion, such nodes or functions will be automatically removed.