Retell is a platform for building, testing, deploying, and monitoring reliable AI phone agents that can handle natural conversations over the phone.

1

Create Your Account

  1. Visit the Retell Dashboard
  2. Sign up for a new account
2

Create a New Agent

  1. Navigate to the “Agents” tab
  2. Click “Create an agent”
  3. Choose a template
    • If you are not sure which template to choose, we recommend starting with “Lead qualification” in “Multi Prompt” category.
3

Test Your Agent

  1. Click the “Test” button to test your agent
4

Add your payment method

  1. Before buying a phone number, you need to add a payment method to your account
  2. Go to the “Billing” tab and click “Change payment methods”
5

Deploy to a Phone Number

  1. Go to the “Phone Numbers” tab
  2. Click “Buy New Number”
  3. (Optional) Enter the area code you want to buy the number for
  4. Purchase your number
  5. Assign your agent to the number in the configuration settings
6

Test Your Phone Agent

  1. Incoming Calls:
    • Dial your purchased number
  2. Outbound Calls:
    • Click “Make an outbound call”
    • Enter the phone number including the country code (e.g., +12137774445)

🎉 Congratulations! Your agent is now live and can:

  • Receive incoming calls
  • Make outbound calls
  • Handle natural conversations
  • Process requests 24/7

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Next Steps

Tailor the agent to your business needs by customizing the prompts.

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