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At Retell, we deeply understand the importance of privacy and security for your team’s information. We recognize the trust you place in us daily to safeguard your data, and we take this responsibility very seriously. Ensuring the safety and security of your data is not just a policy; it’s a fundamental principle that we live by. To align with our commitment to your privacy, we are proud to be HIPAA compliant, GDPR compliant, SOC 2 Type 1 & Type 2 certified. This ensures your data remains protected, secure, and confidential within your Retell account.

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Compliance

Access our Compliance Trust Center for the compliance certificates.

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Need BAA or DPA?

Our BAA and DPA agreements are available for self signing here.

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Need More Info?

If you have any questions regarding our compliance, please do not hesitate to contact us at [email protected]. Our team is here to support you in protecting your security and data with the utmost care and diligence.

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Is Retell GDPR compliant?

We comply with the General Data Protection Regulation (GDPR) by utilizing Amazon Web Services (AWS), which includes a GDPR-compliant Data Processing Addendum (DPA) in its Service Terms. However, please note that we do not currently operate services within the European Union.