At Retell, we deeply understand the importance of privacy and security for your team’s information. We recognize the trust you place in us daily to safeguard your data, and we take this responsibility very seriously. Ensuring the safety and security of your data is not just a policy; it’s a fundamental principle that we live by. To align with our commitment to your privacy, we are proud to be HIPAA complaint, GDPR complaint, SOC 2 Type 1 & Type 2 certified. This ensures your data remains protected, secure, and confidential within your Retell account.

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Compliance

Access our Complaince Trust Center for the compliance certificates.

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Need More Info or Need BAA?

If you require a Business Associate Agreement (BAA) or have any questions regarding our compliance, please do not hesitate to contact us at support@retellai.com. Our team is here to support you in protecting your security and data with the utmost care and diligence.

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Is Retell GDPR compliant or Need DPA?

We comply with the General Data Protection Regulation (GDPR) by utilizing Amazon Web Services (AWS), which includes a GDPR-compliant Data Processing Addendum (DPA) in its Service Terms. However, please note that we do not currently operate services within the European Union. If you require a separate Data Processing Agreement with Retell, please contact us at support@retellai.com.