Monitor
Monitor calls via dashboard
The Call History dashboard provides a comprehensive view of all your calls and their statuses. To access it:
- Navigate to the dashboard
- Select the “Call History” tab
Filter calls
The dashboard offers powerful filtering capabilities to help you analyze your calls.
When investigating issues, filtering for unsuccessful calls can help identify patterns in failure reasons and troubleshoot problems more effectively.
Customize columns
Personalize your view of the call history table:
- Click the “Customize Field” button in the top-right corner
- Select or deselect columns to show/hide
FAQ
How long are call history and recordings stored?
How long are call history and recordings stored?
We store call history and recordings indefinitely. However, all call history and recordings will be permanently deleted if you choose to delete your account.