Bind Voice Agents
- Only when you bind agents to a number will the number be able to receive and make calls.
- You can assign different inbound and outbound agent to the number.
- You can leave agent unset to disable inbound / outbound (for example, you are doing outbound and don’t
want callbacks, you can leave
inbound_agent_id
unset)
After binding an agent for inbound, you should be able to receive inbound calls already.
Inbound Call Webhook
A lot of times, you want to use different agents to handle inbound calls of a number; also you need a way to provide dynamic variables to use for inbound calls, and other fields specific to that call.
Read more at Inbound Call Webhook
Get Call Detail
- API: You can use Get Call API to get information like
transcript, recording, latency tracking, etc.
- Webhook: You can also setup webhooks to receive real time updates when call is
initiated, ends, and analyzed.
Read more at Call Webhook Guide.
Responses are generated using AI and may contain mistakes.