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Data Storage Privacy Settings

By default, we store certain data to enhance your experience with our telephony service, including:

• Call logs
• Transcriptions
• Call recordings
• Caller id for inbound call
• Callee id for outbound call

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How to Opt Out

You can opt out of sensitive data storage at any time:

1. Navigate to your agent
2. Toggle the “Opt Out Sensitive Data Storage” switch

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What Happens When You Opt Out

When you opt out:

• You will continue to receive webhook events, where you can access the transcript and call recording in it
  • The call recording link will expire after 10 minutes upon receiving the webhook
• No sensitive data will be stored in our systems