Understand outbound call disconnection reasons.
dial_failed
, dial_busy
, dial_no_answer
reason is returned, it means that the outbound call is not successful.
There can be a few reasons for this (we are adding more granular disconnection reasons to improve the visibility into why outbound call dialing fails starting july 1, 2025):
dial_failed
:
dial_busy
:
dial_no_answer
: