Follow these steps to configure the fundamental settings for your agent, optimizing it for your specific business requirements.

1

Select a Language Model

We recommend starting with GPT-4o, which offers an optimal balance of:

  • Response quality
  • Latency
  • Cost-effectiveness
2

Configure Voice Settings

  1. Open the voice selection dropdown menu:
  1. Listen to the available voice samples and note the voice ID of your preferred option:

Custom Voices: You can also add voices from the ElevenLabs community by clicking “Add custom voice”. Learn more in our voice configuration guide.

3

Configure Conversation Initiation

Define how your agent starts conversations:

  • User-First: Agent waits for user input
  • Agent-First: Agent initiates the conversation
    • Set a fixed welcome message
    • Use prompts to guide the agent’s opening message

Video Tutorial

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Next Steps

Once you’ve configured these basic settings, your agent is ready for basic interactions. To enhance its capabilities, proceed to adding capabilities by using function calling.

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