Prompt engineering tips
Pronounce the website correctly
Build
- Setup conversation flow agent
- Setup single / multi prompt agent
- Customize the speech
- Prompt engineering tips
- Handle background noise
- Integrate telephony features
- Provide context to the agent
Deploy
- Purchase phone number
- Connect to custom telephony providers via SIP
- Make & receive phone calls
- Batch Calls
- Increase call pickup rate
- Connect to web call
- Understand concurrency & limits
Monitor
- Monitor calls via dashboard
- Webhook
- Post Call Analysis
Reliability & Debugging
- Overview
- Latency
- Fix agent behaviors
- Debug phone call issues
Advanced Topics
- Custom LLM
- Audio Basics
Network Ecosystem
Prompt engineering tips
Pronounce the website correctly
Prompt Example
Whenever you encounter a website URL, please:
Identify each segment of the domain name.
If a segment consists of individual letters (e.g., "NK"), pronounce each letter using its spoken form in English (e.g., "N" → "en," "K" → "kay").
If a segment is a recognizable word (e.g., "laundry"), pronounce it normally as that word.
Pronounce “dot” before stating the top-level domain (e.g., “dot com,” “dot net,” “dot org,” etc.).
Example:
“nklaundry.com” → “en-kay-laundry dot com”
“abctest.net” → “A B C test dot net”
“xyzco.org” → “ex-why-zee-co dot org”
Adhere to this phonetic breakdown carefully to ensure clarity and proper pronunciation for customers.
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