1

Create Elastic SIP Trunking

  1. Locate the SIP section in the Vonage dashboard, and select “Something else” for the provider type.
From here, you can follow these instructions step by step.
  1. Setup termination (for outbound)
  • the termination SIP URI and the username and password here is important, we would use it in later steps, please take notes of it.
  1. Setup origination (for inbound)
  • Here you will specify Retell’s SIP server address as the origination SIP URI: 5t4n6j0wnrl.sip.livekit.cloud.
2

Move numbers to Elastic SIP Trunking

You’ve created the elastic SIP trunk, now you would need to purchase numbers / link existing numbers to this trunk.
3

Import numbers to Retell

Now the number is set up with your elastic SIP trunking, you need to import the number to Retell so that we will know how to route the call.Here you will supply the termination SIP URI, the username and password you set up in Step 1.You can also import number programmatically via Import Number API.Now the number is imported, you can make and receive calls with this number just like a number you purchased from Retell — it will show up in your dashboard, and you can bind agents, make phone calls from Dashboard directly.Check out the Make phone call guide to learn how to make phone calls.