Before applying for premium services like verified phone numbers or branded calls, you must first create and verify your business profile. This guide will walk you through the process.Documentation Index
Fetch the complete documentation index at: https://docs.retellai.com/llms.txt
Use this file to discover all available pages before exploring further.
Step 1: Access Business Profile Setup
- Navigate to any premium service (e.g., Verified Phone Number or Branded Call)
- Look for the Business Profile section in the setup process

Step 2: Complete Business Profile Form
Fill in all required business information across both sections of the form:

Important Requirements:
- Business Registration: Enter the exact registration number as it appears on your official documents
- Business Address: Provide your current, verified business address
- Contact Number: Use a physical phone line (VoIP numbers are not accepted)
- Website: Ensure your website’s content accurately reflects your business name and operations
Step 3: Submit and Continue
- Click “Save” to submit your business profile
- Click “Next” to proceed with your service application
