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Documentation Index

Fetch the complete documentation index at: https://docs.retellai.com/llms.txt

Use this file to discover all available pages before exploring further.

We will review your business profile, phone verification, or branded call application. If the application is rejected for any reason, you will receive an email notification.
Rejection status
1

Check Rejection Status

Go to your phone detail page where you’ll see your “Verified Phone Number” or “Branded Call” showing a “Rejected” status.
Rejection status
2

Review Rejection Reason

Click to view the detailed reason for rejection.
Rejection details
3

Check Business Profile

If your business profile was rejected, click on the business profile details to understand why.
Business profile rejection
4

Resubmit Application

After addressing the rejection reasons, you can resubmit your application through the dashboard.