Your daily free messages
Each user gets 30 free messages per day. Your free messages reset daily at midnight PT. You can see how many free messages you have left on the messages pill next to the message box in the Conductor panel. Click the pill to open a summary of your usage.- When you have free messages left, the pill shows the number remaining.
- When your free messages run out, the pill shows Daily free limit reached and Conductor pauses until either your messages reset at midnight PT or pay-as-you-go is turned on.
Keep going with pay-as-you-go
Turn on pay-as-you-go to keep using Conductor after the daily free messages run out. Additional usage is billed to your workspace at $0.20 per message.Only workspace admins can turn on pay-as-you-go or change the monthly limit. If you don’t see these options, ask an admin for your workspace.
Turn it on from Conductor
Choose a monthly limit
In the Enable pay as you go dialog, set a Monthly usage limit:
- Unlimited — no monthly cap on pay-as-you-go usage.
- Fixed — enter a dollar amount per month (USD). Once your workspace reaches this amount, Conductor pauses until the limit is raised or your free messages reset.
Turn it on from Settings
You can also manage pay-as-you-go from the Limits settings page:Open Limits
Go to Settings → Limits.
When your workspace limit is reached
If you set a Fixed monthly limit and your workspace reaches it, the messages pill shows Workspace limit reached and Conductor pauses. To keep going, a workspace admin can open the messages pill (or the Conductor messages card in Settings) and Adjust limit to raise the monthly cap. Otherwise, your free messages reset at midnight PT.Frequently asked questions
Do unused messages roll over to the next day?
Do unused messages roll over to the next day?
No. Unused messages expire at the end of each day and do not roll over.
Does a longer conversation use more messages?
Does a longer conversation use more messages?
No. Each message you send counts as one, regardless of conversation length or complexity.
Who pays for overage messages?
Who pays for overage messages?
Overage charges are billed to the workspace, not individual users.
Can I continue using Conductor after I run out of free messages?
Can I continue using Conductor after I run out of free messages?
Yes, if your workspace has pay-as-you-go enabled. Otherwise, Conductor pauses until your daily messages reset.
What happens when the monthly overage spending limit is reached?
What happens when the monthly overage spending limit is reached?
Conductor stops using paid messages. Users must wait until a workspace admin increases the usage limit or changes it to Unlimited.
What does Unlimited mean?
What does Unlimited mean?
If an Admin selects Unlimited, there is no monthly cap on paid overage usage. Users can continue using Conductor after their free daily messages are exhausted, and each additional message is billed at $0.20 per message.

