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Conductor is your AI teammate inside the agent builder. Instead of clicking through every setting yourself, you can describe what you want in plain English — and Conductor helps you build it, refine it, and test it.
The Conductor panel open next to an agent

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What you can do with Conductor

  • Build and edit your agent by chatting — “Add a step that asks for the caller’s email,” or “Make the greeting warmer.”
  • Give it context — point Conductor at a conversation step, a past call, a test case, or a file so its suggestions fit your agent.
  • Review recent calls — ask Conductor to look at real calls and suggest fixes.
  • Test edge cases — have Conductor run simulations and help you handle tricky situations.

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The golden rule: you’re always in control

Conductor never changes your agent on its own. When it suggests an update, it shows you exactly what will change — with a before-and-after view right on the affected setting — and you decide whether to accept or reject it. Nothing is applied until you approve it.
Conductor works on the agent you currently have open. Its suggestions always apply to that agent.

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How to open Conductor

  1. Open any agent from the Agents page.
  2. Click the Conductor (sparkle) icon in the top-right of the agent builder.
  3. The Conductor panel opens beside your agent. You can drag its edge to make it wider or narrower.
The Conductor sparkle icon in the agent builder toolbar
Click the sparkle icon again (or the close button) to hide the panel. Your conversation stays put while you keep working.

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Where to go next

Build & refine your agent

Send your first message and start shaping your agent.

Give Conductor context

Attach calls, steps, test cases, and files for better suggestions.

Review & apply changes

Understand and approve the changes Conductor proposes.

Test & improve

Review real calls and run simulations with Conductor.