This guide explains how to integrate cal.com’s calendar availability checking functionality into your application. This integration allows you to check available time slots for your cal.com event types.

1

Create a Cal.com Account

  1. Visit cal.com to create an account
2

Configure Event Type

  1. Navigate to the “Event Types” section in your cal.com dashboard
  2. Click “New”
  3. Configure your event settings
  4. Click “Save” to create the event type
3

Obtain Required Credentials

Get Event Type ID

  1. Open your created event type
  2. Look at the URL in your browser
  3. The event type ID is the number in the URL Example: https://app.cal.com/your-username/event-type/1427703 In this case, 1427703 is your event type ID

Get API Key

  1. Go to “Settings” in your cal.com dashboard
  2. Navigate to “Developer” section
  3. Click on “API Keys” to retrieve your API key
4

Add a check calendar availability function in Retell

  1. Enter the following details:
    • Tool name: this has to be unique within that agent
    • API Key from cal.com
    • Event Type ID
    • Tool description (example: “Checks availability for 30-minute consultation calls”)
    • (optional): add a timezone to be used in the function
  2. Click “Save” to complete the setup
5

Update prompt for function

It’s best to include in the prompt explicitly when is the best time to invoke the custom function. For example:

When user stated a time range, please check the calendar availability by calling the `check_calendar_availability` function and let user know whether that range work or not.

Video tutorial (based on single / multi prompt agent):

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